Salary: £38k - £42k based on experience

About us:

Grail is a TikTok-first agency obsessed with TikTok Shop and one of the top TikTok Shop Partners in the UK, US, Mexico and Europe. We power creator-led selling for standout brands — including Too Faced, Beachwaver, Nature Spell, FreeSoul, and Sports Research — delivering real sales through smart affiliate programs and killer campaign strategies.

We’re looking for a Senior TikTok Shop Campaign Manager to take the reins on our highest-profile brand accounts. In this role, you won't just be executing campaigns—you will be the strategic architect behind our brands' success, the main point of contact for clients, and a leader who empowers our execution teams. If you live and breathe the TikTok Shop ecosystem and know how to scale brands to the next level, we want you. 🚀

What you’ll do:

• Strategic Ownership: Build high-level growth strategies and actionable roadmaps to transform client brands into TikTok Shop success stories.

• Client Leadership: Act as the primary point of contact for key clients, managing expectations, presenting performance reports, and translating complex data into strategic next steps.

• Team & Task Delegation: Lead project workflows, effectively delegating tasks to executives and creators while ensuring flawless end-to-end execution (front & back-end).

• Affiliate & Campaign Direction: Oversee high-impact affiliate programs, livestream strategies, and creator partnerships to maximize ROI.

• Market Analysis: Keep a pulse on the rapidly evolving TikTok Shop market, spotting macro-trends, algorithmic shifts, and competitor insights to keep our clients ahead of the curve. 🧠

What we’re looking for:

• Experience: A minimum of 2+ years of hands-on experience specifically managing and scaling TikTok Shop accounts (both affiliate and back-end operations). Livestream management experience is a massive plus.

• Market Expertise: A deep, comprehensive understanding of the TikTok Shop ecosystem, its tools, and consumer behavior.

• Leadership Skills: Proven ability to manage client relationships and delegate tasks effectively to a team.

• Analytical Powerhouse: Strong reporting and analytical skills; you don't just look at numbers, you turn them into growth strategies.

• Mindset: A proactive, highly organized, and adaptable leader who thrives in a fast-paced environment and is ready to get the job done outside the regular 9-5 when campaigns are heating up.

What we offer:

• 🏢 Hybrid working (Barbican office): We come into the office every Tuesday & Thursday and have free lunch every Friday!

• 💸 Performance bonuses: Rewarded every December based on account growth and success.

• 💻 Tech budget: Fully equipped to set you up for success.

Ready to shape the future of social commerce?

Apply now and show us what you've got! 🍩🚀